Bridging AI Innovation with Business Reality
At DevDash, we're more than AI implementers – we're transformation partners. We are a US-based AI research and development company with a global reach. We combine cutting-edge research with practical business solutions to help organizations navigate and capitalize on the AI revolution.
Our Privacy Policy
DevDash Solutions LLC Privacy Policy
Last Updated: January 12, 2025
Introduction
DevDash Solution LLC, doing business as DevDash Labs ("DevDash," "DevDash Labs," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (devdashllc.com) or use our services, including our AI-powered products Luna and Kafka.
This policy applies to all services offered by DevDash Solution LLC and its DBA DevDash Labs, including:
Website services and content at devdashllc.com
AI products and services including Luna and Kafka
Consulting and implementation services
Client portals and dashboards
Mobile applications and APIs
Information We Collect
2.1 Information You Provide to Us
Contact information (name, email address, phone number, company name)
Account credentials
Communication preferences
Business requirements and project details
Information shared during consultations or product demonstrations
Payment information
Technical documentation and specifications
Implementation requirements
2.2 Information Automatically Collected
IP address and device information
Browser type and version
Operating system
Pages visited and interaction with our website
Time and date of visits
Referral source
Technical information about your equipment and internet connection
API usage and integration metrics
2.3 AI-Related Data Collection
User interactions with our AI systems
Training data provided for customization
System performance metrics
AI model inputs and outputs
Usage patterns of AI features
Integration configurations
Knowledge base content
RAG system queries and responses
3. How We Use Your Information
We use collected information for:
Providing and improving our services
Communicating with you about our products and services
Processing your transactions
Customizing and optimizing AI solutions
Analyzing and improving website performance
Sending promotional materials (with your consent)
Complying with legal obligations
Detecting and preventing fraud
Training and improving our AI models
Enhancing our RAG implementations
Optimizing system performance
Supporting integration efforts
4. Information Sharing and Disclosure
We may share your information with:
Service providers and technology partners
Cloud infrastructure providers (AWS, Google Cloud Platform)
Payment processors
Professional advisors
Law enforcement when required by law
Business partners (with your consent)
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection
Secure data storage practices
Regular backups and disaster recovery procedures
Monitoring of system access
Security incident response procedures
6. AI Model Privacy and Security
For our AI-powered products and services:
We use industry-standard security measures for AI model deployment
Training data is anonymized where applicable
AI model outputs are secured and protected
Access to AI systems is strictly controlled
Regular auditing of AI system access and usage
Secure storage of model parameters and configurations
Protection of proprietary AI implementations
Monitoring of model performance and security
7. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing
Request data portability
Lodge a complaint with supervisory authorities
Review AI system interactions
Request explanation of AI decisions
Control AI feature usage
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain your preferences
Analyze website usage
Improve user experience
Enable certain website functions
Track marketing effectiveness
Support security features
Enable AI functionality
Monitor system performance
You can control cookie settings through your browser preferences.
9. International Data Transfers
We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place through:
Standard contractual clauses
Data processing agreements
Compliance with international data protection laws
Cross-border data transfer mechanisms
Data localization where required
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
Website notifications
Email communications
Service announcements
Posted notices on our platform
12. Contact Us
For privacy-related questions or concerns:
Email: innovate@devdashllc.com
Address: 5 Jefferson Rd, East Brunswick, NJ 08816
13. Additional Rights for Specific Jurisdictions
13.1 California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA).
13.2 European Economic Area Residents
EEA residents have additional rights under the General Data Protection Regulation (GDPR).
13.3 Other Jurisdictions
EEA residents have additional rights under the General Data Protection Regulation (GDPR).
14. Governing Law
This Privacy Policy is governed by the laws of New Jersey, United States. Any disputes arising from or relating to this Privacy Policy or your use of our services shall be subject to the exclusive jurisdiction of the state or federal courts in Middlesex County, New Jersey.
DevDash Solution LLC d/b/a DevDash Labs